FAQs

Updating your details

How do I update my bank details?

It is very important to keep your details updated. You can update your bank account by requesting a form or contacting us.

How do I update my personal details?

It is very important to keep your details updated. Click here to update your address or marital details.

How do I update my contact details?

Your benefits are valuable and so it is important to keep your contact details up-to-date. You can update your email address, postal address and telephone number using our update details form or by contacting us.

How do I update my Expression of Wish form?

Your expression of wish form tells the Trustee who you would like any death benefits paid to. You should regularly update this to make sure it reflects your current personal circumstances and wishes. It is critical that you keep your Expression of Wish up-to-date. To do this, request the update form.